we are truly sorry if you’re not 100% satisfied with your item.
Of course, you can exercise your 30-day right of withdrawal from delivery.
You can request a product replacement or a full refund of the purchase price as follows:
- by filling the online form, or
- by sending a mail to firstname.lastname@example.org .
After receiving your cancellation request, we will inform you about the return method.
We do our best to make the process as smooth as possible.